Is your Enterprise Mobility Solution future-proof?
Things change. Change is often a good thing, but when you have invested time, effort and money into implementing an Enterprise Mobility Solution, you need to know that it can cope with change.
What does the future hold?
Organisational needs change: The job role and tasks performed by remote workers may alter over time. The services your customers require may also vary. A good Enterprise Mobility Solution needs to be able to adapt and perform any new functions required.
A great solution will allow you to easily make necessary changes yourself, like building new forms or updating the formats of old ones. It’s much better if extra functionality can be added to your solution as you go along and as your needs change.
Preferred devices change: A couple of years ago, people wanted their solutions to run on Windows and BlackBerry. Now most people want solutions on Android and Apple platforms. A year from now… who knows? Solutions that work on tablets have swiftly become as important as those for Ruggedized PCs, Smartphones and laptops. The type of device that seems most suitable your users can change over time as technology advances. No one wants to be stuck using out-of-date devices because your chosen solution won’t work on anything else.
The answer to this issue is to select a solution that will work across multiple platforms by a provider who develops for new platforms according to industry trends. The great thing about a multi-platform solution is that is can be used in different departments of organisation, no matter what device type a particular worker requires.
User Expectations Change: over the past 2 years there was much talk of how consumerisation of mobile technology impacted on enterprises. This included “Bring your own device” and security issues to be considered. What has also been effected is what users expect from mobile technology. Those used to interacting with slick, simple consumer apps on their personal mobile devices, will have little patience for clumsy enterprise systems.
This is why it is important that solution development is informed by consumer technology and designed with the end user in mind. User acceptance is key to successful implementation and can make or break an Enterprise Mobility Project.
With this in mind, think long term when selecting or rethinking a solution, what can change and how will the solution respond.